Frequently Asked Questions
Click on the questions and the answer will be displayed at the bottom of this page.

  • What Is Long-Term Care?
  • How Much Does Long-Term Care Cost?
  • Who Pays For Long-Term Care?
  • Who May Need Long-Term Care?
  • Do You Need Long-Term Care Insurance?
  • Is Long-Term Care Insurance Right For You?
  • What Is a Federally Tax-Qualified Long-Term Care Insurance Policy?
  • How Can You Buy Insurance to Pay for Long-Term Care?
  • How Do Long-Term Care Insurance Policies Work?
  • Other Long-Term Care Insurance Policy Options You Might Choose
  • What Happens If You Can't Afford the Premiums Anymore?
  • Will Your Health Affect Your Ability to Buy a Policy?
  • What Happens If You Have Pre-Existing Conditions?
  • Can You Renew Your Long-Term Care Insurance Policy?
  • What Do Long-Term Care Insurance Policies Cost?
  • If You Already Own a Policy, Should You Switch Plans or Upgrade the Coverage You Have Now?

    What Is Long-Term Care?

    Someone with a long physical illness, a disability, or a cognitive impairment (such as Alzheimer's disease) often needs long-term care. Many different services help people with chronic conditions overcome limitations that keep them from being independent. Long-term care is different from traditional medical care. Long-term care helps one live as he or she is now; it may not help to improve or correct medical problems. Long-term care services may include help with activities of daily living, home health care, respite care, adult day care, care in a nursing home, and care in an assisted living facility. Long-term care may also include care management services, which will evaluate your needs and coordinate and monitor the delivery of long-term care services.

    Someone with a physical illness or disability often needs hands-on help with activities of daily living. People with cognitive impairments usually need supervision, protection, or verbal reminders to do everyday activities.

    The way long-term care services are provided is changing. Skilled care and personal care are still the terms used most often to describe long-term care and the type or level of care you may need.

    People usually need skilled care for medical conditions that require care by medical personnel such as registered nurses or professional therapists. This care is usually needed 24 hours a day, a physician must order it, and the care must follow a plan. Individuals usually get skilled care in a nursing home but may also receive it in other places. For example, you might get skilled care in your home with help from visiting nurses or therapists.


    Note: Medicare and Medicaid have their own definitions of skilled care. Please refer to The Guide to Health Insurance for People with Medicare or The Medicare Handbook to find out how Medicare defines skilled care. Contact your local social services office for questions about Medicaid's definition of skilled care. For copies of these publications, contact your state insurance department or State Health Insurance Assistance Program.


    Personal care (sometimes called custodial care) helps one with activities of daily living (ADLs). These activities include bathing, eating, dressing, toileting, continence, and transferring. Personal care is less involved than skilled care, and it may be given in many settings.